With age comes the reduced capability to take care of yourself as you used to. You may have to seek professional help for their sake. You intervention may not be enough, seeing as you also have a lot to do. You can thus see why you need to get them in-home care. It is important that you get the quality services. There is a need for you to find out more about the services you shall be getting out there. You will have to find out more from them when you meet them.
You should always find out if they accept payment from insurance companies. In-home care is usually quite expensive. This is why you cannot afford to seek that clarification from the relevant authorities. There is also a need to ask about the kind of caregivers they have in place for your selection. This calls to mind their hiring process. A rigorous vetting and training process is how you shall be assured of the integrity and commitment of their staff At the same time, you may want to check if they send the one caregiver, or if it is a team of caregivers. You will be better off getting them one caregiver, seeing as this is a service that is personal in nature. This is so as to make sure they are comfortable with the one familiar person.
The extent of their services is also a critical consideration to make. Their service packages need to be comprehensive for the costs involved. This is how you will ensure your parents are comfortable at all times. It is also important to make sure that there are no redundancies in the services offered. There is a need for them not to have services your parents do not need.
You then need to make sure your parent’s privacy is never infringed upon at any time. There is a need for you to ask about it before anything else is offered. A good service provider shall have it as one of their key strengths. They may spend a lot of time with the caregivers, but this does not mean they should start disrespecting them to that level. You should also see in place a way for handling complaints in case they arise. They should investigate any incidents raised and come up with a fair ruling in its conclusion.
You should also ask the extent of their intervention. This essentially speaks to the length of their shifts. You need it to be in line with the needs of your parents. It will also help you determine the affordability of their services. There is a need to check in terms of any emergencies expected. The way they handle an emergency should be with consideration to our parents.